Privacy Policy
At JY DOLL, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our website or purchase our products. By visiting our website or purchasing our products, you agree to the terms of this policy.
Information We Collect
We collect personal information from you when you place an order, subscribe to our newsletter, or fill out a form on our website. This information may include your name, email address, phone number, shipping address, and payment information. We may also collect information about how you use our website, such as your browsing history, IP address, and device type. For example:
Device Information
Examples of Personal Information Collected: Web browser version, IP address, time zone, cookie information, site or product viewed, search terms, and interactions with the site. Purpose of Collection: To accurately load the website for you and analyze website usage to optimize our site. Sources of Collection: Automatically collected when you access our site through cookies, log files, web beacons, tags, or pixels. Disclosure for Business Purposes: Shared with our processor, Shopify.
Order Information
Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers, bank account, PayPal email address), email address, and phone number. Purpose of Collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, provide you with information or advertising relating to our products or services based on your preferences shared with us. Sources of Collection: Collected from you. Disclosure for Business Purposes: Shared with our processor, Shopify.
Customer Support Information
Examples of Personal Information Collected: Purpose of Collection: To provide customer support. Sources of Collection: Collected from you.
Children
This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us, please contact us at the following address to request deletion.
Sharing Personal Information
As stated above, we share your personal information with service providers to assist us in providing services and fulfilling contracts with you. For example:
We use Shopify to support our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We may share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants or other lawful information requests we receive, or otherwise protect our rights.
How We Use Your Information
We use your personal information to process your orders, provide customer service, and send you marketing communications. We may also use your information to improve our website and products, and to protect against fraud and abuse.
We do not sell or rent your personal information to third parties. However, we may share your information with service providers who perform services on our behalf, such as shipping companies and payment processors.
Your Choices
You may choose not to provide certain information to us, but this may prevent you from using certain features of our website or purchasing our products. You may also opt out of receiving marketing communications from us at any time by following the instructions in the communication.
Cookies
We use cookies on our website to improve your browsing experience and personalize your interactions with us. Cookies are small text files that are placed on your device when you visit our website. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Changes to this Policy
We may update this policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our website and will be effective immediately upon posting.
Contact Us
If you have any questions or concerns about this policy, please contact us at info@jydoll.com.